Run your service business
from one place.
Organise customers, jobs and schedules, raise quotes and invoices, and track your team’s hours and pay — without scattered spreadsheets or an endless group chat.
CityServ is built for cleaning, AC, plumbing and electrical companies in the Gulf, with full Arabic and English support.
We review every registration before the account is activated. Registering takes about two minutes.
Everything you need to run the working day
Practical tools for field service businesses in the Gulf. Record payments, prepare messages, and keep your team moving.
Organising and assigning work
Assign jobs to the right technicians. A technician can accept or decline, and the reply reaches you directly. The system also prevents scheduling anyone outside their working hours.
Following every job’s status
Scheduled, on the way, in progress, or completed. One update appears immediately on the management board, the team screen, and the customer’s tracking link.
Quotes and invoices
Turn unusual work into clear quotes. Once the customer approves, you can schedule the work and issue the invoice when it is finished.
A clear record of payments
Cash, card machine, KNET, bank transfer or cheque — record every payment the way you received it, and know what is paid and what remains. CityServ does not process money.
Team hours and wages
Hours are recorded from the job itself. Choose how pay is calculated: monthly, hourly, daily, per job or by commission, with every rate kept within its correct period.
A full experience in Arabic and English
Each user chooses their language. A correct right-to-left Arabic interface, with support for Gulf currencies and the working days used in each country.
Built for the nature of your work
From villas to towers and everything in between — CityServ helps your team deliver the same standard on every visit.
Cleaning
Recurring visits, task lists by site or room, and photos before and after the work.
AC & refrigeration
Inspection and maintenance appointments, quotes for repairs, and clear priority for emergency callouts.
Plumbing
Urgent callouts, parts tracking, and the customer’s approval of the price before work begins.
Electrical
Fault inspection, pricing by point or by task, and documented inspection work.
The single write
From booking to payment, one clear flow.
A simple process your whole team can follow.
Booked
The job is created from a call, a message or a walk-in.
Assigned
Pick a technician and send them the job as an offer.
En route
The technician heads to the customer.
In progress
Update the status and add notes or photos.
Completed
Finish the job and record the payment.
With your team, wherever they are
A technician sees the day’s jobs on their phone, completes them in order, updates their status and logs their hours. CityServ is available in the browser now, and the mobile apps are coming soon.
English or العربية — each person chooses.
Switch the app and the portal language at any time. Proper right-to-left Arabic, not a mirrored afterthought — which matters when your team is from six countries.
How do you start?
We review every registration before the account is activated. Registering takes about two minutes.
Send your registration
Enter your company name, where it operates, the services you provide, and how to reach you. It will not take more than about two minutes.
We review your details
The CityServ team reviews your application, then telephones you to confirm the information. A call from a real person, not an automated one.
Finish setup and start work
After approval, add your working hours, services and prices, invite your team, and start running your business from CityServ.
Priced by the size of your team.
Never per appointment, per customer or per invoice — book as much work as you can win. Every plan includes everything below, without limits.
Try every feature for 15 days. No credit card, no setup fee and no charge per appointment.
Solo
1–2 usersOwner-operators who work the jobs themselves.
Team
Up to 5 usersSmall service companies with a crew on the road.
Business
Up to 15 usersEstablished teams running several trades or sites.
Every plan includes, without limits
The 15 days begin when CityServ approves your company, not when you apply — so none of your trial is spent waiting. We help you import your first customers and book your first job.
Ready to run your business properly?
Register your company and CityServ will review it. Two minutes to apply.